What Causes Rusty Water?
Customers occasionally ask us, "what causes dirty or rusty water, and is it safe to drink?" Rusty water may look and taste unpleasant, and possibly stain sinks and clothing, but it is not a health concern.
Rust is oxidized iron, and is introduced to tap water from the corrosion of the water mains under the street and/or the plumbing inside your home, apartment, or business. Tap water can turn brown, red, orange, or yellow due to the iron particles that break free from corroded iron or steel pipes. Corroded pipes are common in most North American cities, where many water systems were originally installed over a century ago.
You can determine if your water discoloration is caused by the municipal water supply or your home's internal plumbing ...
Central A/C Tune-up Program
Does your central air conditioner need some TLC? Air conditioners can lose up to 5 percent of their original efficiency every year if they are not serviced. That’s why we offer a $35 cash rebate to get your A/C tuned up by a professional service technician.
This is your chance to stay cool -- and take the heat off your wallet ...
2016 Tree Power incentive
Now through October 31, we’ll be giving bill credits equal to 50% of the price of a new tree, up to $35 per shade tree, for up to three trees.
Shade trees on the south and west sides of your home make hot summers cooler by blocking the sun from your home, while also making cold summers warmer by allowing warm sunlight to enter your windows when the leaves are gone in winter. Trees are also a natural air filter, removing dust and greenhouse gases such as carbon dioxide, while adding oxygen.
So while you enjoy a more comfortable home, and perhaps a new favorite spot to relax, you’ll also be enjoying extra green above your head and in your wallet ...
Don't Fall Victim to Utility Scams
During this time of year, scammers frequently take advantage of worried utility customers using the threat of disconnection to demand immediate payment. There are a few things you can keep in mind to avoid being a victim. Stoughton Utilities will never call you and demand immediate payment over the phone, nor will we ever accept payment when visiting at your home. We will never require payment by prepaid debit card or wire transfer.
In all cases except those where a very serious safety hazard exists, Stoughton Utilities will contact you by mail at least 10 days prior to any scheduled disconnection. If a serious safety hazard exists, we will not require or accept payment to cancel the disconnection.
If you receive a suspicious call, hang up and call our office to determine if it was a SU employee. If anyone claiming to be a SU employee visits your home or business, request to see their utility ID card and contact our office if you question the authenticity. If anyone claiming to offer bill payment assistance visits your home, close the door and immediately contact the Stoughton Police Department ...
Digger's Hotline -- Call Before You Dig
Now that it's summer, you undoubtedly have a list of outside work to be completed - build a deck, plant some trees, install a gym set for the children, or more. If your list includes any digging, state law (Wisconsin Statute 182.0175) requires you to notify Diggers Hotline at least three working days in advance.
Diggers Hotline is an independent, free service for anyone doing excavation work, that coordinates activities between excavators and utilities such as phone, electric, cable, water and natural gas to mark dangerous and costly underground and overhead utilities around homes and professional job sites. Over 1,100 utilities and other buried facility owners are members of Diggers Hotline. Wisconsin state law requires all excavators – including homeowners and construction contractors – to contact Diggers Hotline at least three working days before starting any digging.
You can start a free locate request by contacting Diggers Hotline at 811
from any phone, or online at www.DiggersHotline.com
Public Notices and Information
There will be a regular meeting of the City of Stoughton Utilities Committee on Monday, September 19, 2016. It will be held at 5:30 PM in the Ed Malinowski Boardroom in the Stoughton Utilities Administration Office, 600 South Fourth Street, Stoughton, WI.