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ENERGY STAR Incentives
Receive a $25 bill credit when you upgrade to ENERGY STAR® appliances!
2023 Annual Review
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Important Public Notice
An important public notice has been posted and is available to view online.
 
Don't Fall Victim to Utility Scams
Every year, variations of a utility scam pop up in various Wisconsin communities, including Stoughton and Madison. In all cases the scammer preys upon people's fears, frequently in low-income neighborhoods, and uses high-pressure intimidation tactics to get the victim to make a payment or provide account information.

If you receive a suspicious call, hang up and call our office or the Stoughton Police Department to determine if it was a SU employee. If anyone claiming to be a SU employee visits your home or business, request to see their utility ID card and contact our office if you question the authenticity. If anyone claiming to offer bill payment assistance visits your home, close the door and immediately contact the Stoughton Police Department ...
Electric Service Disconnections Resume April 15
Stoughton Utilities is advising customers who are behind on their bills to promptly pay any delinquent balances, or to contact us to discuss a deferred payment agreement if unable to pay in full. Service disconnections will resume in April, so customers should plan now how they will address any unpaid bills.

Wisconsin’s Winter Emergency Period, often referred to as the moratorium on residential service disconnection, ends April 15. Electric and water service disconnections can resume on or after that date.

Stoughton Utilities will disconnect all accounts with severely delinquent balances on Wednesday, April 24.

Unpaid utility bills drive up costs for the whole community due to the fact that any balance that is uncollectable is essentially recovered from the entire customer base through future rates. It is Stoughton Utilities' goal to do whatever we can to collect unpaid bills, while also helping customers avoid service disruptions for nonpayment by working with them to establish a deferred payment agreement ...
Seasonal Energy Assistance Information
For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. Many here in our community cannot afford the energy to meet their basic needs.

Wisconsin's Home Energy Assistance Program (WHEAP) provides for assistance with heating costs, electric costs (regardless of heat source), and energy crisis situations. Energy assistance is a one-time benefit payment provided to income qualifying residents during the winter heating season (October 1 through May 15). The amount of the energy assistance benefit varies according to household size, income level, and household energy costs.

Click here to apply for Home Energy Plus online.

Stoughton Utilities customers living in Dane County can also call (608) 267-8601 to schedule an appointment to apply for assistance. For additional information on how to apply for energy assistance, please call toll-free 1-866-HEATWIS (1-866-432-8947) ...