Stoughton Utilities was honored by the American Public Power Association for providing its customers with the highest degree of reliable and safe electric service. There are more than 2,000 public power utilities in the nation, and Stoughton Utilities is one of 94 public power utilities to earn the Reliable Public Power Provider (RP3) recognition.

RP3 recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, training and system improvement. Criteria within each category are based on sound business practices and represent a utility-wide commitment to the safe and reliable delivery of service. Stoughton Utilities received the platinum designation, meeting 90 percent of the defined criteria in the four key discipline areas.

"Stoughton Utilities continues to lead by example and is dedicated to providing a high degree of reliable and safe electric service to its customers," Robert Kardasz, Utilities Director said. "This honor is a reminder of the high standards we employ and follow on behalf of our customers and community."

This is the fifth year that the RP3 biennial designation has been offered and Stoughton Utilities has received the designation in 2006, 2008 and now in 2010.

RP3 is the Public Power Association's (APPA) program to encourage public power systems to demonstrate basic proficiency in four important disciplines: reliability, safety, workforce development and system improvement. Utilities who successfully meet the guidelines in each of the four areas will receive tremendous value and recognition for their achievement.

“RP3 designees exemplify the highest standards of utility operations,” said Allen. “These utilities are leading the way in providing reliable and safe electric service to their communities.”

The RP3 program recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, training and system improvement. Criteria within each category are based on sound business practices and represent a utility-wide commitment to safe and reliable delivery of electricity. This is the third year the RP3 designation has been offered.

RP3 Program Criteria
The RP3 program designates four specific areas to measure a utility's adequacy in providing system proficiency. Reliability represents 30 percent of the total points required, safety and work force development each represent 25 percent and system improvement makes up the remaining 20 percent. Criteria within each designated area are based upon sound business practices and a utility-wide commitment to a safe and reliable delivery of service.

Reliability
The term "reliable" is defined by Webster's Dictionary as an adjective that means: can be relied on; dependable; trustworthy; and worthy of confidence. Although these are all true in context, reliability of an electric system goes deeper than just defining the results that are evident through reliable day-to-day service. Questions such as "does the utility belong to a mutual aid network to handle major storms?" and "has the utility prepared for a major disaster?" are very important. In the APPA's RP3 program, the criteria used to define a reliable utility are balanced between statistical analysis (results) and proof of membership in mutual aid, along with disaster preparation. Key elements of the Reliability category include reliability indices, a mutual aid agreement, a system-wide disaster management plan (emergency response plan), and measures towards becoming NERC compliant. To attain the full 30% rating in this section, please see the detailed Reliability section (pg. 12) and Scoring Criteria Summary (pg. 35) in this manual.

Safety
Workers safety starts with the utility's safety program. This commitment to safety must begin with top management and include safety in all aspects of operations from generation to line work, and all utility services in between. Benchmarking of safety statistics by tracking industry-accepted OSHA incident rates, along with a proven commitment to safety, focusing on frontline workers, is crucial to the delivery of safe and reliable electricity. In the RP3 program, each utility must prove that it uses an accepted safety manual, provides benchmarking information through APPA's Annual Safety Contest, and follows safe work practices, to name a few critical items. To attain the full 25% rating in this section, please see the detailed Safety section (pg. 19) and Scoring Criteria Summary (pg. 35) in this manual.

Workforce Development
Training employees, whether through traditional avenues such as workshops and college courses or through in-house programs, demonstrates that a utility values its workforce. However, education alone is not sufficient, especially in the world of public power. This section covers a broader scope of workforce development. Utilities benefit from providing opportunities for staff to network with other utility representatives throughout the nation and encourage them to get involved in the national perspective of utility relations. Utility staff knowledge increases through membership in state, regional, and nationally focused committees, conferences and training. RP3 applicants must demonstrate that their utility staff attends applicable industry conferences and workshops, are provided education and career development, are active either directly or indirectly on industry committees, and the utility has addressed workforce and succession planning challenges. To attain the full 25% rating in this section, please see the detailed Workforce Development section (pg. 23) and Scoring Criteria Summary (pg. 35) in this manual.

System Improvement
Stewardship of utility assets is essential to ensuring long term system reliability and performance. Keeping an electric utility well maintained and up-to-date by mandating an improvement program that includes both an eye on the future through R&D and a commitment to system betterment programs, can help utilities provide reliable services in the future. Important items in this section include demonstrating that your utility participates in a national, regional, or local R&D program, and descriptions of system betterment projects to maintain your system's integrity and efficiency. To attain the full 20% in this section, please see the detailed System Improvement section (pg. 28) and Scoring Criteria Summary (pg. 35) in this manual.

View list of recipients  |   View APPA's RP3 overview