Trim the Tree, and Your Energy Bills
As we enter the holiday season, Stoughton Utilities is reminding our customers about the benefits and advantages of energy efficient lighting options to help customers trim their holiday energy bill. To help you get started, we’ll even give you a strand of LED holiday lights for free!
You can bring in a strand of incandescent holiday lights to recycle and exchange for free LED holiday lights, while supplies last.
LED holiday lights use up to 90 percent less energy, cost significantly less to operate, last longer than standard incandescent lights, and also reduce the risk of fire hazards since they do not have the same components that cause traditional lights to burn out or combust. This year, upgrade your lights and celebrate safely and economically! ...
Celebrate the Holidays Safely
The Holidays are right around the corner, and it's easy to get caught up in the rush of celebrations and activities. It's also easy to forget to put electric safety on your list of things to remember. At Stoughton Utilities, where safety is a top priority, we want to make sure you and your loved ones enjoy this wonderful season as safely as possible.
When decorating your home, remember to follow these tips inside and outside to ensure your holidays are both safe and beautiful ...
Holiday Season Office Hours
The Stoughton Utilities office will be closed to walk-in and telephone customers on certain days during the upcoming holiday season. For your convenience, our office hours are listed below.
In case of an electric, water, or wastewater emergency, please contact our after-hours call center at (608) 873-9322 at any time. You can still review and pay your account 24x7 by logging in to My Account
2016-17 Energy Assistance Information
For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. Many here in our community cannot afford the energy to meet their basic needs.
Wisconsin's Home Energy Assistance Program (WHEAP) provides for assistance with heating costs, electric costs (regardless of heat source), and energy crisis situations. Energy assistance is a one-time benefit payment provided to income qualifying residents during the winter heating season (October 1 through May 15). The amount of the energy assistance benefit varies according to household size, income level, and household energy costs.
Stoughton Utilities customers living in Dane County can call (608) 267-8601 to schedule an appointment to apply for assistance. For additional information on how to apply for energy assistance, please call toll-free 1-866-HEATWIS (1-866-432-8947) ...
What Causes Rusty Water?
Customers occasionally ask us, "what causes dirty or rusty water, and is it safe to drink?" Rusty water may look and taste unpleasant, and possibly stain sinks and clothing, but it is not a health concern.
Rust is oxidized iron, and is introduced to tap water from the corrosion of the water mains under the street and/or the plumbing inside your home, apartment, or business. Tap water can turn brown, red, orange, or yellow due to the iron particles that break free from corroded iron or steel pipes. Corroded pipes are common in most North American cities, where many water systems were originally installed over a century ago.
You can determine if your water discoloration is caused by the municipal water supply or your home's internal plumbing ...
Don't Fall Victim to Utility Scams
During this time of year, scammers frequently take advantage of worried utility customers using the threat of disconnection to demand immediate payment. There are a few things you can keep in mind to avoid being a victim. Stoughton Utilities will never call you and demand immediate payment over the phone, nor will we ever accept payment when visiting at your home. We will never require payment by prepaid debit card or wire transfer.
In all cases except those where a very serious safety hazard exists, Stoughton Utilities will contact you by mail at least 10 days prior to any scheduled disconnection. If a serious safety hazard exists, we will not require or accept payment to cancel the disconnection.
If you receive a suspicious call, hang up and call our office to determine if it was a SU employee. If anyone claiming to be a SU employee visits your home or business, request to see their utility ID card and contact our office if you question the authenticity. If anyone claiming to offer bill payment assistance visits your home, close the door and immediately contact the Stoughton Police Department ...
Public Notices and Information
Attention Electric Utility Customers:
Stoughton Electric Utility has filed an application with the Public Service Commission of Wisconsin to increase electric rates. A public hearing will be held on a date to be determined. The last electric rate adjustment occurred in September 2015.
Stoughton Utilities, a department of the City of Stoughton, an equal opportunity employer, is seeking a qualified candidate to serve as a Utilities Finance Manager. This is a full-time (40 hours per week), non-represented, non-exempt position with an offered wage of $39.25 - $43.33 per hour, depending upon qualifications and experience, and a competitive benefits package.
There will be a regular meeting of the City of Stoughton Utilities Committee on Monday, December 19, 2016. It will be held at 5:30 PM in the Ed Malinowski Boardroom in the Stoughton Utilities Administration Office, 600 South Fourth Street, Stoughton, WI.